We want you to love what you ordered at YeoMama Batik.

If you are not 100% happy with your purchase, fret not! We have an exchange policy in place.

We strictly do not entertain cash refund.

• You are entitled to a one-time exchange per order within 14 days of purchase
• You can exchange with any other item in store and top up the difference in amount if any
• If the exchanged item is of a lower value, we do not refund the extra amount. We do not offer store credits for now but we are working on upgrading our website to have store credits in future
• All items must be unworn, unwashed, and with original tags intact
• Sale and promotional items are final and cannot be exchanged
• Activewear cannot be exchanged

Simply contact us at hello@yeomamabatik.com

Do you do tailor-made clothing?
Yes we do, depending on timeline and fabric availability. Drop us an email with details at hello@yeomamabatik.com

What happens if I purchased an item that does not suit me?
We want you to love what you ordered at YeoMama Batik.

If you are not 100% happy with your purchase, fret not! We have an exchange policy in place.

• You are entitled to a one-time exchange per order within 14 days of purchase
• You can exchange with any other item in store and top up the difference in amount if any
• In the event that the exchange item is of a lower value, the balance will be forfeited
• All items must be unworn, unwashed, and with original tags intact
• Sale and promotional items are final and cannot be exchanged 
• Activewear cannot be exchanged

Simply contact us at hello@yeomamabatik.com

What are your delivery options?

• Standard Courier - $3.80. Parcel will be delivered within 1-3 working days and tracking number will be provided once it is dispatched.
  
  
• Express Courier - $10. Parcel will be delivered the next working day if order is placed before 2pm during Monday to Friday.

Do you provide international delivery?
Yes of course! We provide worldwide shipping at a flat rate of $35. 

How to care for your batik?
Lerak batik cleaner can be purchased here.

To ensure your batik purchase remains a treasured possession for years to come, here are some tips to take care of it:

• Please avoid machine wash. Hand washing batik is our recommended mode of cleaning.
• Do not use chlorine bleach, strong detergents or brighteners
• Avoid heavy wringing or twisting of the batik to squeeze out water
• Do not put the batik in the dryer

It is common for batik to bleed excess dye. If you do not have the lerak batik cleaner, we recommend adding one cup (detergent cup size) of white vinegar into the water. Soak and stir gently for not more than 5 minutes. Hang to dry. This helps to set the dye and reduce colour bleeding.

We want you to love what you ordered at YeoMama Batik.

If you are not 100% happy with your purchase, fret not! We have an exchange policy in place.

We strictly do not entertain cash refund.

• You are entitled to a one-time exchange per order within 14 days of purchase
• You can exchange with any other item in store and top up the difference in amount if any
• If the exchanged item is of a lower value, we do not refund the extra amount. We do not offer store credits for now but we are working on upgrading our website to have store credits in future
• All items must be unworn, unwashed, and with original tags intact
• Sale and promotional items are final and cannot be exchanged
• Activewear cannot be exchanged

Simply contact us at hello@yeomamabatik.com

Do you do tailor-made clothing?
Yes we do, depending on timeline and fabric availability. Drop us an email with details at hello@yeomamabatik.com

What happens if I purchased an item that does not suit me?
We want you to love what you ordered at YeoMama Batik.

If you are not 100% happy with your purchase, fret not! We have an exchange policy in place.

• You are entitled to a one-time exchange per order within 14 days of purchase
• You can exchange with any other item in store and top up the difference in amount if any
• In the event that the exchange item is of a lower value, the balance will be forfeited
• All items must be unworn, unwashed, and with original tags intact
• Sale and promotional items are final and cannot be exchanged 
• Activewear cannot be exchanged

Simply contact us at hello@yeomamabatik.com

What are your delivery options?

• Standard Courier - $3.80. Parcel will be delivered within 1-3 working days and tracking number will be provided once it is dispatched.
  
  
• Express Courier - $10. Parcel will be delivered the next working day if order is placed before 2pm during Monday to Friday.

Do you provide international delivery?
Yes of course! We provide worldwide shipping at a flat rate of $35. 

How to care for your batik?
Lerak batik cleaner can be purchased here.

To ensure your batik purchase remains a treasured possession for years to come, here are some tips to take care of it:

• Please avoid machine wash. Hand washing batik is our recommended mode of cleaning.
• Do not use chlorine bleach, strong detergents or brighteners
• Avoid heavy wringing or twisting of the batik to squeeze out water
• Do not put the batik in the dryer

It is common for batik to bleed excess dye. If you do not have the lerak batik cleaner, we recommend adding one cup (detergent cup size) of white vinegar into the water. Soak and stir gently for not more than 5 minutes. Hang to dry. This helps to set the dye and reduce colour bleeding.