Our Customisation service is currently taking a little pause and will reopen in March/April 2027. In the meantime, you’re welcome to explore our available fabric options and pricing here.

Do note that we are unable to accept customisation orders using fabric of your own.

No, we don't sell our fabric individually. The batik fabric selection is meant exclusively for customisation.

Our fabric and clothing are all handmade. Occassionally wax residue from the batik making process can be found on the fabric (read here to find out). But fret not! These little brown spots can be gently scrubbed off and removed after wash.

Red, yellow or blue markings may sometimes be found on the pieces. These are markings from the tailor's chalk which can be removed after wash.

No, they are not. The effect on batik prints are part and parcel of handmade batik fabric where during the batik making process, parts of the wax may have run across the motifs. Hence, during the dyeing process, the dye runs across as well.

Find out more here on how we make our fabric! Traditional handmade batik craft is all about beauty is in its imperfection. Unlike digitally printed patterns, the colours and patterns for handmade batik won't be as crisp, sharp, and clean.

You may refer to our batik care tips for more information.

Reservations are not allowed. We use a shared inventory for both our online and offline store. To avoid any disruption to the system, we do not take any form of reservations.

If an item or size is listed as sold out, it is unavailable for purchase both online and offline at our studio. You can drop us an email to check for restock possibilities. 

However, due to the limited availability of handmade batik, most times, our sold out items will not be back again.

Orders will be dispatched within 1-3 working days.

You will receive an email notification with tracking information once your order has been arranged to be dispatched.

Find out more here.

We offer 2 delivery methods for our online customers:

1. Standard courier: $2.90. FREE with minimum spend of $100 (3-5 working days from dispatch day to your doorstep)
2. Next working day delivery: S$15.00 (for orders placed before 2pm)

We ship worldwide via Janio and FedEx. The rates stated below are in Singapore Dollars. FREE worldwide shipping for orders above SGD450.

SGD20 - Malaysia, Indonesia, Thailand, Philippines, Vietnam.

SGD 25 - Brunei, Hong Kong, Taiwan, China.

SGD 35 - Australia, New Zealand,South Korea, Japan.

SGD 40 - UAE, Europe, Canada, India, United Kingdom.

SGD 45 - United States of America

In the event that the provided address is incorrect / parcel is bounced back due to failed delivery, YeoMama Batik will not be liable for the cost of redelivery.

In the occasions of international shipments to remote areas, there might additional surcharge of $20 imposed on a case by case basis. 

Customs, duties and taxes are not included in the item price or shipping cost.

We ship all international orders delivery duties unpaid (DDU), which means any fees are charged once the parcel reaches its destination and must be paid by the recipient.

Unfortunately these fees are beyond our control, and we are unable to cover them for our customers.

We accept items bought in our store* in new condition with the original tags attached for store credit only.

You may return your item either:

• By mail, after submitting a return request here; or
• In person at either of our stores.
  

Please note:

• Return requests should be submitted within 14 days (Singapore orders) or 21 days (international orders) from the date the order was made.
• Returned item(s) should reach us within within 14 days (Singapore orders) or 21 days (international orders) from the date the order was made.
• Postage fees and duties incurred for returns are not covered.
• Please use a trackable mode of postage for your item(s) to reach us safely.
• All item(s) must be unworn, unwashed, unaltered and with original tags intact.

For international returns, customers are responsible for return shipping and any duties/taxes incurred.

Find out more here.

We will process the store credit or exchange only upon receiving the returned item(s).

After your return has been received, please allow 5 working days for your return to be processed.

YeoMama Batik reserves the right to reject any returns that does not fulfil our returns policy.

Store credit equivalent to the purchase value of your item(s) will be credited to your YeoMama Batik account. Promotional discounts applied to the original purchase are not included in the store credit value.

Once your return is complete, you will receive an email notification.

Store credits are

• Non-refundable and non-transferrable.
• Valid for 12 months.

You can apply your store credit to your order(s) until the remaining balance is zero.

Items purchased using store credit are not eligible for further returns or exchanges.

Exchanges can be made in person at either of our stores within 14 days (Singapore orders) or 21 days (international orders) from the date the order was made.

Please bring along your receipt or order number.

• Exchanges are subject to stock availability at the time of exchange.
• We are unable to reserve items for exchanges.
• All exchange item(s) must be unworn, unwashed, unaltered and with original tags intact.
• Each item is eligible for exchange once only.

We are deeply sorry if you have received a defective or incorrect item.

Please email us with your order details and a clear photo of the item received or the affected area. Our team will review the issue and advise on the appropriate next steps.

If you have received an incorrect item, we will arrange an exchange for the correct item.

If an item is confirmed to be defective, we will assess the issue and arrange an appropriate resolution based on the circumstances.

Please note:

• All products are handmade; as such, motif placements and colours may differ slightly in each piece.
• A 1-2cm difference in our stated measurements is not considered as defect.
• Slight differences in product colour due to lighting or display settings are not considered a defect

The following categories are not eligible for returns or exchanges:

• Sale items/ Activewear / Gift items/ Accessories/ Embellished Capes / Pre-Orders / Customisations / Items purchased using store credit.
• Items purchased from independent third-party retailers or stockists are subject to the respective retailer's return and exchange policies and cannot be returned or exchanged directly with YeoMama Batik.

Our Store
252 North Bridge Rd #03-04/05, Raffles City Shopping Centre, Singapore 179103

Open daily 10AM - 10PM

Our Studio
65 Ubi Road 1 #01-87 Oxley Bizhub,
Singapore 408729

Wed–Sat, 12–7PM (closed on PH)