Yes we do! Please email email@example.com for customisation requests. Click here to view some of our custom pieces.
Our fabric and clothing are all handmade. Occassionally wax residue from the batik making process can be found on the fabric (read here to find out). But fret not! These little brown spots can be gently scrubbed off and removed after wash.
Red, yellow or blue markings may sometimes be found on the pieces. These are markings from the tailor's chalk which can be removed after wash.
To ensure your batik purchase remains a treasured possession for years to come, here are some tips to take care of it:
Please avoid machine wash. Hand washing batik is our recommended mode of cleaning. Do not use chlorine bleach, strong detergents or brighteners. Avoid heavy wringing or twisting of the batik to squeeze out water. Do not put the batik in the dryer
It is common for batik to bleed excess dye. If you do not have the lerak batik cleaner, we recommend adding one cup (detergent cup size) of white vinegar into the water. Soak and stir gently for not more than 5 minutes. Hang to dry. This helps to set the dye and reduce colour bleeding.
Reservations are not allowed. We use a shared inventory for both our online and offline store. To avoid any disruption to the system, we do not take any form of reservations.
If an item or size is listed as sold out, it is unavailable for purchase both online and offline at our studio. You can drop us an email to check for restock possibilities.
However, due to the limited availability of handmade batik, most times, our sold out items will not be back again.
Orders will be shipped within 1-3 working days. You will receive an email notification with tracking information once your order ships. Please note that we do not ship on weekends and public holidays.
For more information on shipping, please visit our shipping page.
All orders are shipped from our studio in Singapore.
Customs, duties and taxes are not included in the item price or shipping cost. We ship all international orders delivery duties unpaid (DDU), which means any fees are charged once the parcel reaches its destination and must be paid by the recipient. Unfortunately these fees are beyond our control, and we are unable to cover them for our customers.
Please visit our returns page to submit a return request.
We cannot accept items purchased at other retailers, as these items are subject to the retailers' own return and exchange policies.