Shipping policy
Shipping Information
Orders will be dispatched within 1-3 working days.
You will receive an email notification with tracking information once your order has been arranged to be dispatched.
Please note that we do not dispatch orders on weekends and public holidays.
Local Shipping
We offer 2 delivery methods for our online customers:
- Standard courier: FREE (3-5 working days from dispatch day to your doorstep)
- Next working day delivery: S$15.00 (for orders placed before 2pm)
Self-collection options:
YeoMama Batik Studio
Location: 65 Ubi Road 1 #01-87 Oxley Bizhub 1 Singapore 408729
Hours: Wed–Sat, 12–7PM (closed on PH)
YeoMama Batik at Raffles City
Location: #03-04/05, 252 North Bridge Rd, Singapore 179103
Hours: Daily, 10AM - 10PM
International Shipping
We ship worldwide via Janio and FedEx. FREE worldwide shipping for orders above SGD450*.
Click here to check out the delivery rates. The rates stated are in Singapore Dollars.
In the event that the provided address is incorrect / parcel is bounced back due to failed delivery, YeoMama Batik will not be liable for the cost of redelivery.
In the occasions of international shipments to remote areas, there might be additional surcharge imposed on a case by case basis.
Customs, Duties and/or Taxes
Customs, duties and taxes are not included in the item price or shipping cost. We ship all international orders delivery duties unpaid (DDU), which means any fees are charged once the parcel reaches its destination and must be paid by the recipient. Unfortunately these fees are beyond our control, and we are unable to cover them for our customers.
